Only professionally installed and maintained alarm systems can be connected to an ARC. Choosing SDS gives you access to a wide range of monitoring services which means that signals sent to the ARC from your system will be dealt with in the appropriate manner, whether it’s a fire, intruder, panic or open or close signal, you know that your alarm will not be ignored even if you are not around to hear it yourself. If necessary the emergency services will be contacted.
The following monitoring services are available dependent upon the level of risk and budget.
Self-monitoring your commercial alarms is easy with push notifications to your smart device. If triggered, the alarm will send a push notification to your phone or smart device via our app to alert you. If you believe this is due to a threat, you can alert a neighbour or the police immediately. As this solution is not linked to our monitoring systems, it relies on your phone having service to receive the notification and you being available to action it. For example, if you are on holidays, in a different time-zone, or out of service you might need to consider a back up plan.
This solution offers GPRS communication to the ARC as it has an in-built SIM card allowing it to communicate via mobile communication. This saves on the need to pay for a dedicated phone line but does depend on the mobile network being operational and is at risk of mobile jamming equipment. It complies with all regulations and can be set up to call the Police.
Dual path signalling involves using a landline and a GSM radio Network. If either path is compromised or goes down the ARC will be alerted and take appropriate action. Though more complex and expensive than single path signalling, dual path signalling is far more secure and preferred among insurance companies.
In order to gain emergency service response the alarm system must meet the current regulations. The police will only attend if the activation can be ‘confirmed’. To achieve confirmation 2 separate detectors must be activated within a given time frame. The ARC will filter the signals and only pass ‘confirmed’ signals to the police.
I was very happy with the work SDS did. On time and to budget and the installer was very tidy and found a way to install the system with minimal internal or external property damage.
I have used SDS Security Ltd to provide my security needs for the last 19 years. I have chosen to stay with them for this period of time as their staff are always reliable, courteous and helpful. Having been a customer of SDS Security Ltd over this length of time it is apparent that there good reputation has grown over the years and I would have no hesitation in recommending their services.
We have been SDS customers for 12 years and cannot fault the service they provide. I have total faith in their security services. The customer service is exceptional and when I do stupid things like put the alarm on from habit forgetting I am leaving my mum in the house they are very understanding! When we renovated our home we went through all options available to us and I feel we got really good advice and were not sold anything we didn't need.
Recent new alarm and entry phone system installed. Very satisfied with all aspects of SDS. Special thanks to the onsite engineer who was very friendly, highly skilled, efficient and tidy. Thank you,
This being our first burglar alarm we found the survey and initial advice from SDS very helpful in making our decision. The engineer was very efficient and nothing was a problem, all in all a great company and have recommended to friends who have all had a positive experience
Just a quick note to say that William your engineer who came round to help with a fault this morning was superb. He fixed the issue quickly, was helpfull and polite and is a credit to your business. Thankyou.
Gold status is only awarded to companies who consistently meet the industry’s highest standards through ISO9000 Quality Management as well as the relevant British and European Standards. NSI inspectors visit us, and random installations every six months.
This is proof of our commitment to quality assurance and demonstrates that SDS work to the highest recognised industry standards as demanded by the police, fire and rescue services and insurance industry.