Business Security Monitoring

For round the clock alarm monitoring SDS security systems can be connected to and monitored by our alarm receiving center (ARC).

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    Only professionally installed and maintained alarm systems can be connected to an ARC. Choosing SDS gives you access to a wide range of monitoring services which means that signals sent to the ARC from your system will be dealt with in the appropriate manner, whether it’s a fire, intruder, panic or open or close signal, you know that your alarm will not be ignored even if you are not around to hear it yourself. If necessary the emergency services will be contacted.

    The following monitoring services are available dependent upon the level of risk and budget.

    Push Notifications to your Smart Device

    Self-monitoring your commercial alarms is easy with push notifications to your smart device. If triggered, the alarm will send a push notification to your phone or smart device via our app to alert you. If you believe this is due to a threat, you can alert a neighbour or the police immediately. As this solution is not linked to our monitoring systems, it relies on your phone having service to receive the notification and you being available to action it. For example, if you are on holidays, in a different time-zone, or out of service you might need to consider a back up plan.

    Single Path Monitoring via GPRS

    This solution offers GPRS communication to the ARC as it has an in-built SIM card allowing it to communicate via mobile communication. This saves on the need to pay for a dedicated phone line but does depend on the mobile network being operational and is at risk of mobile jamming equipment. It complies with all regulations and can be set up to call the Police.

    Dual Path Signalling

    Dual path signalling involves using a landline and a GSM radio Network. If either path is compromised or goes down the ARC will be alerted and take appropriate action. Though more complex and expensive than single path signalling, dual path signalling is far more secure and preferred among insurance companies.

    In order to gain emergency service response the alarm system must meet the current regulations. The police will only attend if the activation can be ‘confirmed’. To achieve confirmation 2 separate detectors must be activated within a given time frame. The ARC will filter the signals and only pass ‘confirmed’ signals to the police.


    Gold Level Service

    SDS have been NSI Gold approved for 23 consecutive years.

    Gold status is only awarded to companies who consistently meet the industry’s highest standards through ISO9000 Quality Management as well as the relevant British and European Standards. NSI inspectors visit us, and random installations every six months.

    This is proof of our commitment to quality assurance and demonstrates that SDS work to the highest recognised industry standards as demanded by the police, fire and rescue services and insurance industry.

    Why SDS Security

    Free Property Security Survey from an experienced surveyor

    NSI Gold accredited for 23 consecutive years

    Over 30 years experience in installation and maintenance

    Kent and London-based fitting/maintenance teams

    SMS alerts or 24/7 security monitoring with police and keyholder notifications

    All staff are police checked for complete peace of mind