Our maintenance department is one of the best in the industry thanks to the very experienced team we have running it and our long-standing NSI Gold certification is evidence of that.
Many people believe that security system maintenance is just another business overhead they can ill afford – but what is the potential cost of an intrusion or fire within your business? When installing a system for the sole purpose of protecting your livelihood and staff, it makes sense to ensure it is operational 24/7.
In the rare event of a problem developing with your system we aim to be on your premises within 4 hours whatever time of day it is and normally a lot faster.
All police forces stipulate monitored intruder alarms are professionally maintained in order to get police response. This is often required to keep your insurance valid. Security systems under maintenance contracts allow you access to 24/7 engineers and continues to validate your NSI certificate.
On top of this, you have the peace of mind that your business is fully secured 365 days a year and have preferential rates on call-outs and replacement equipment.
We are happy to take over or repair systems installed by another company. We will normally send a surveyor to assess the system prior to sending a quotation for the necessary work.
Emergency call-outs to non SDS security systems are also provided, however these are dependent on the availability of resources and subject to our higher non-maintained call-out rate.
I was very happy with the work SDS did. On time and to budget and the installer was very tidy and found a way to install the system with minimal internal or external property damage.
I have used SDS Security Ltd to provide my security needs for the last 19 years. I have chosen to stay with them for this period of time as their staff are always reliable, courteous and helpful. Having been a customer of SDS Security Ltd over this length of time it is apparent that there good reputation has grown over the years and I would have no hesitation in recommending their services.
We have been SDS customers for 12 years and cannot fault the service they provide. I have total faith in their security services. The customer service is exceptional and when I do stupid things like put the alarm on from habit forgetting I am leaving my mum in the house they are very understanding! When we renovated our home we went through all options available to us and I feel we got really good advice and were not sold anything we didn't need.
Recent new alarm and entry phone system installed. Very satisfied with all aspects of SDS. Special thanks to the onsite engineer who was very friendly, highly skilled, efficient and tidy. Thank you,
This being our first burglar alarm we found the survey and initial advice from SDS very helpful in making our decision. The engineer was very efficient and nothing was a problem, all in all a great company and have recommended to friends who have all had a positive experience
Just a quick note to say that William your engineer who came round to help with a fault this morning was superb. He fixed the issue quickly, was helpful and polite and is a credit to your business. Thankyou.
Gold status is only awarded to companies who consistently meet the industry’s highest standards through ISO9000 Quality Management as well as the relevant British and European Standards. NSI inspectors visit us, and random installations every six months.
This is proof of our commitment to quality assurance and demonstrates that SDS work to the highest recognised industry standards as demanded by the police, fire and rescue services and insurance industry.