Security System Maintenance

Our maintenance department is one of the best in the industry thanks to the very experienced team we have running it and our long-standing NSI Gold certification is evidence of that.

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Why is Security System Maintenance Important?

Many people believe that security system maintenance is just another business overhead they can ill afford – but what is the potential cost of an intrusion or fire within your business? When installing a system for the sole purpose of protecting your livelihood and staff, it makes sense to ensure it is operational 24/7.

Inclusions / Benefits of a Contract

Increased system life span
Annual service visit included
Engineers availability 24/7
Maximum 4 hour response time
Reduced engineer call out charges in the event of a system fault
Automatic detection of problems (often before the customer even knows!)

Support of all equipment, regardless of the manufacturer or original installer
Engineer activity report
Help desk support
Compliance with insurance requirements
Keeping staff and property safe
Ensuring compliance with legislation & British Standards

In the rare event of a problem developing with your system we aim to be on your premises within 4 hours whatever time of day it is and normally a lot faster.

Why Opt For A Security Maintenance Contract?

All police forces stipulate monitored intruder alarms are professionally maintained in order to get police response. This is often required to keep your insurance valid. Security systems under maintenance contracts allow you access to our 24/7 engineers.

On top of this, you have the peace of mind that your business is fully secured 365 days a year and have preferential rates on call-outs and replacement equipment.

Have a Non-SDS
Security System?

We are happy to take over or repair systems installed by another company. We will normally send a surveyor to assess the system prior to sending a quotation for the necessary work.

Emergency call-outs to non SDS security systems are also provided, however these are dependent on the availability of resources and subject to our higher non-maintained call-out rate.

Testimonials

I was very happy with the work SDS did. On time and to budget and the installer was very tidy and found a way to install the system with minimal internal or external property damage.
Mr Cass
I have used SDS Security Ltd to provide my security needs for the last 19 years. I have chosen to stay with them for this period of time as their staff are always reliable, courteous and helpful. Having been a customer of SDS Security Ltd over this length of time it is apparent that there good reputation has grown over the years and I would have no hesitation in recommending their services.
Angela Holy-Hasted
We have been SDS customers for 12 years and cannot fault the service they provide. I have total faith in their security services. The customer service is exceptional and when I do stupid things like put the alarm on from habit forgetting I am leaving my mum in the house they are very understanding! When we renovated our home we went through all options available to us and I feel we got really good advice and were not sold anything we didn't need.
Lisa
Recent new alarm and entry phone system installed. Very satisfied with all aspects of SDS. Special thanks to the onsite engineer who was very friendly, highly skilled, efficient and tidy. Thank you,
Luke: Kensington, London
This being our first burglar alarm we found the survey and initial advice from SDS very helpful in making our decision. The engineer was very efficient and nothing was a problem, all in all a great company and have recommended to friends who have all had a positive experience
Michael: Fulham
Just a quick note to say that William your engineer who came round to help with a fault this morning was superb. He fixed the issue quickly, was helpful and polite and is a credit to your business. Thankyou.
Tristan: Battersea

Gold Level of Service

Over 23 Years of Specialist Experience

Our quality management systems and working practices are designed to ensure consistency, reliability and compliance with recognised industry standards. Regular internal reviews and rigorous processes help us maintain the high levels of performance our customers expect.

This reflects our commitment to quality assurance and demonstrates that SDS works to the highest recognised industry standards, providing dependable security solutions trusted by businesses across a wide range of sectors.